Dislike for Holiday Store Shopping May Drive Up More E-Tailing

The best technology breakthroughs are those that clearly alleviate “pain” that exists in some form or other. Online tax software. Social media, so that we can scale communication and keep in touch. Online and mobile banking. And, e-commerce. The ability to shop online for an ever-broadening list of product categories makes this time of year […]

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Holiday Shopping – Online or In Store?

This year we saw a lackluster Black Friday. According to the National Retail Federation, total spending over the long Thanksgiving weekend decreased 11% from 2013. Cyber Monday on the other hand saw one of the best online spending days ever. ComScore Inc. reported that Cyber Monday sales increased 17% from 2013.  It seems that more […]

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Are Consumers Feeling Generous this Holiday Season?

Non-profits everywhere can hear the holiday bells ringing. People seem to be more jolly around the holidays, especially when it comes to charitable giving. About 34% of annual giving is donated at the end of the year. According to the Blackbaud Index, charitable donations are up this fall compared to the same time last year, […]

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Cyber Monday Shopping Intent

More and more consumers are ditching shopping at brick-and-mortar stores and turning to online shopping during the holiday season. Based on a poll question CivicScience developed that collected 2,023 responses from November 19, 2014 to November 25, 2014, we found that of the consumers who plan to shop this holiday (throughout the whole holiday shopping […]

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Profiling the Various Holiday Shoppers

Retailers are in holiday mode, stocking shelves, hiring additional employees and gearing up their holiday marketing and advertising. According to The National Retail Federation, sales are expected to increase 4.1 percent to $616.9 billion during the 2014 holiday months of November and December. This is good news for retailers, but they will still need to […]

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Will You Spend More, Less, or the Same This 2014 Holiday Season?

Despite U.S. consumers having higher overall confidence levels in the economy and personal finances now than they did a year ago (see our ongoing Economic Sentiment Index), 77% of consumers say they will be spending the same or less this coming holiday shopping season. Only 13% say they plan to spend more. This is not […]

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Spotting the Last Minute Holiday Shopper

Consumers are watching their spending this holiday season and, consequently, retail sales are lower than last year. However, there is still hope that stores may see a boost. We know that 18% of US consumers will wait until the last minute to start their holiday shopping, which means retailers still have a week to get customers […]

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