We’re on a mission to power the world’s opinions and bring them to the decision makers who care.
In 2007, CivicScience emerged from the vision of founder and CEO John Dick that market research and opinion-gathering needed a new solution. Consumer and public-oriented businesses that had long relied on traditional polling and survey techniques found those methods were growing tired and less effective in reaching a representative audience. The emergence of social media sharing brought convenience and immediacy of the public’s voice to the table, but also inherent biases and untrustworthy information.
Our ambitious goal was to develop a revolutionary new way to connect the real-time opinions of consumers to the decision makers who need that information every day – but to do so with depth, breadth, and reliability.
With that vision, a small financial grant, and incubator space in Pittsburgh, Pennsylvania, we built our first survey website in early 2008 and, through extensive experimentation, database engineering, and software development, created what is now the fastest, most sophisticated, and most democratic survey solution ever invented. Today, we provide software and services to the world’s leading brands media companies, and investors, while giving a trusted and powerful voice to all people.
Will Oberman, Chief Technology Officer
Will is a veteran engineer and software architect with experience in several start-up ventures including Vivisimo and BodyMedia in Pittsburgh. A graduate of the Carnegie Mellon School of Computer Science, Will has managed complex technology teams and product roll-outs. His work on high-volume customer data collection and analysis, combined with his expertise in consumer-facing web applications, uniquely position him to lead the technological architecture and build-out of CivicScience.
Mike O’Toole, Chief Platform Officer
Mike O’Toole leads platform efforts across the spectrum of client and publisher partner offerings. His job is to ensure that both clients and publisher partners get the most out of CivicScience’s data, platform, capabilities, and expertise. He has a proven track record of success in analytics, product management, and team leadership at Del Monte, Nielsen, and Smith Brothers Agency. Mike has a BS in Business Logistics from Penn State, as well as an MBA, with a focus on marketing and finance, from the University of Pittsburgh.
Shawn Wall, Director of Software Development
Shawn is a software architect & engineer with a wealth of experience in all facets of software development for companies large & small. His past successes include Pittsburgh start-ups BodyMedia and Vivisimo, along with the founding of mobile services agency TwoTap Labs which produced over 30 iOS and Android applications for clients such as Adidas, HP, and USGBC. Shawn graduated from Allegheny College with a degree in Computer Science.
Emerson Goncus, Research Manager
Emerson works with clients to ensure they get the most out of CivicScience’s platform. After graduating from college in 2008, Emerson was an officer in the Air Force where he held an eclectic mix of engineering, managing and teaching jobs. In 2013, he was hired as a research and development engineer in the mining industry for two years before joining CivicScience in March of 2015. He holds a degree in Mechanical Engineering from Penn State University.
Gene Frederick, System Development Engineer
Gene brings to CivicScience a wide range of skills and experience in systems development and operations. He works on the team responsible for maintaining the back-end systems at CivicScience which provide quality service to customers as well as internal staff. Gene holds a B.S. in Information Sciences and Technology from Penn State University.
Kelly Kilgour, Data Scientist
Kelly is the newest data scientist at CivicScience. Prior to CivicScience, Kelly worked as the Senior Data Analytics Integration Developer at UPMC. Kelly earned her Masters of Science in Information Technology, Business Intelligence and Data from Carnegie Mellon University.
Emily Stoner, Research Analyst
Emily joins the team as a Research Analyst to support the Delivery and Client Success teams. She has over 2 years of market research experience across a variety of industries, including healthcare, CPG and higher education. Emily earned her Bachelor’s Degree in Marketing and Business Information Systems from the University of Pittsburgh.
Caitlin Phalon, Research Analyst
Caitlin is a Research Analyst at CivicScience. She has over 5 years of analytical experience in both the financial and retail industries. Caitlin holds a Master's Degree in Library and Information Science from the University of Illinois at Urbana-Champaign.
Rich Koch, Principal Software Developer
Rich is a software architect & software engineer that has built and deployed many applications and systems for different size companies over the years. He has been part of several startups (including one of his own) which included building software products & website portals. He has also worked for large companies building enterprise products and solutions. Most recently Rich has been a software consultant where he has worked for a variety of companies and domains, usually involved in the entire software development lifecycle, many time leading teams, building applications, websites, integrations, and other solutions. Rich has a Computer Science degree from the University of Pittsburgh.
John Dick, CEO and Founder
John is a serial entrepreneur with extensive experience in new business formation, business development, marketing and communications. He is a frequent speaker at the Carnegie Mellon University Don Jones Center of Entrepreneurship, an accomplished writer with regular contributions to AdAge, the HuffingtonPost and Forbes and has appeared on Good Morning America, the AXS TV Grammy Prediction Special and as a speaker at numerous market research and business conferences.
Jack Randall, Chief Commercial Officer
Jack comes to CivicScience following various senior positions in digital, national/local media sales and business development, including a long executive tenure at one of the largest media companies in the United States, Univision. At Univision, Mr. Randall led a large business development team that worked directly with senior-level decision-makers from brands across industries and categories, building the case for investment particularly by using analytics and deep consumer insights. As the Chief Commercial Officer at CivicScience, Jack will plan and direct all aspects of CivicScience's sales strategies and initiatives, product development and oversee the company's industry-leading content and marketing operation.
Pedro Barelli, Chief Operating Officer
Pedro brings more than 20 years of executive and consulting experience to his role as CivicScience’s COO, where he leads company operations, financials, product roadmap planning, and human resources administration. Prior to CivicScience, he spent 16 years at Pittsburgh-based IT consulting and software development company Summa Technologies, where as one of its founding members, his role grew from a principal and technology consultant for client projects, to director of its Latin America operations, and then to Chief Delivery Officer and COO. He began his career in his home country of Brazil, as a software engineer and project consultant for several companies before joining Summa. He holds a B.C. in Electronic Engineering with a minor in Computer Science from Politechnic School at the Universidad de São Paulo, and an MBA from the Tepper School of Business at Carnegie Mellon University.
Cyrus Krohn - Senior Vice President of Business Development
Cyrus Krohn has been a cutting-edge communicator, digital innovator and new media executive for over 20 years. Krohn is currently Co-Founder and Chief Operating Officer at Element Data, focused on decision intelligence software leveraging machine learning and artificial intelligence. Most recently, he managed the acquisition of the Cheezburger Network, one of the world's largest millennial digital media companies focused on humor and entertainment, to Literally Media. Prior to Cheezburger, Krohn co-founded Crowdverb and sold the start-up to WPP, the world’s largest communication services group. Krohn has worked as a senior director and executive producer at technology companies including Microsoft and Yahoo. In his SVP of Business Development role, Cyrus uses his extensive media experience to scale the company's publisher products and partnerships.
Jamie McCaw, Vice President of Product and Success
Jamie comes to CivicScience after having spent over 15 years working in various management and market research roles. Most recently, she led the consumer insights team and product (formerly Iconoculture) at Gartner where she was responsible for guiding the research, tools, and product. She’s also held positions in corporate- and supplier-side research as well as a stint at a media agency. AS VP of Product and Success, Jamie will use her prior experience to lead the company’s product offerings and client success team.
Amie Bolewitz, Vice President of Marketing
Amie joins us as the VP of Marketing where she is responsible for a wide range of initiatives, including marketing and PR strategy, developing multi-channel campaigns, lead generation, and market analysis. Amie has spent over 10 years in domestic and international marketing program development and execution. She is experienced in multi-channel campaign execution, public relations, sales process development, lead generation, and management of multi-divisional marketing teams and budgets. Prior to joining CivicScience, Amie served as the Director of Marketing for Black Box Networking Service and Director of Marketing for ABM Industries, Inc.
Annette Brady, Vice President of Publisher Development
Annette joins the team as vice president of publisher development and is responsible for increasing CivicScience’s publisher partnership network for our survey widget. She brings rich experience in both media sales and media publisher partnerships. Most recently, she was a television and digital Account Executive at Cox Media Group / WPXI, WPXI.com, and Local Solutions, and served as a Senior Account Executive for Hearst radio and TV. On the media publisher partnership side, she was responsible for building and managing a national media network, leveraging a content site to generate revenue for the media partners. Contact Annette at Annette@civiciscience.com.
Casey Taylor, Vice President of Client Success
Casey works with clients to proactively identify research objectives and areas of exploration so that CivicScience can help illuminate a strategic path with data-driven insights and inferences. He has spent the bulk of his career working with some of the biggest global brands in consumer electronics, social media, healthcare (among others) to help them uncover the story within data, and how they strategically position themselves relative to evolving and emerging markets. He received his Bachelor’s degree from Carnegie Mellon University in 2009.
Steve Webb, Business Intelligence
Steve is responsible for building tools that quantify the CivicScience network and optimize experiences for clients and partners. He holds a degree in Economics from Virginia Tech where he was an on air personality at WUVT, VT’s student run radio station. If there was a competition for knowing obscure facts about what lives in CivicScience databases, Steve would win it hands down.
Mary Acklin, Marketing Manager
Mary is responsible for writing engaging questions for surveys, working with partners on survey engagement strategies, and finding opportunities to bolster response rates. With a background in Journalism, she has a huge passion for starting an engaging conversation and joins CivicScience with over 5 years of experience working in product marketing, social media and community management for various startups. Yoga and fiber art occupy her spare time — oh, and making really stellar coffee.
Emily Laumer, Senior Account Manager
Emily works directly with clients to design and implement research and data driven solutions to complex business problems. With more than 5 years of experience working in market research, Emily's background spans a multitude of industries, including finance, media, tech, healthcare, retail, CPG and more. She earned her Bachelor’s Degree in Integrated Marketing Communication with a minor in Sociology from Duquesne University.
Lauren Bickel, Account Manager
Lauren works directly with clients to help them define and enhance their research goals, as well as produce data-based, consumer-driven insights. She joins CivicScience with 5 years of experience in data analysis and client service across a variety of industries including CPG, retail, hospitality services and technology/media. She graduated with her Bachelor of Science in Business Administration from the University of Pittsburgh in 2013 with a focus in Marketing and Economics.
Christina Hyatt, Account Manager
Christina joins the CivicScience team bringing over 20 years of experience in client service and account management. She supports our clients’ efforts and initiatives, helping them to find the right solution to grow and promote their business. Throughout her career, she has worked with a variety of CPG companies and major brands, with her time being split between The Nielsen Company, InRhythm, Inc. and Management Science Associates, Inc. In her spare time, she loves to cook and spending time with family and friends.
Kaitlin Augustine, Senior Social Media Specialist
Kaitlin is a Senior Marketing Specialist at CivicScience. She brings over 3 years of experience from working in digital marketing and advertising. She earned a Bachelor’s Degree from the University of Pittsburgh with a major in Marketing, minors in French and Economics, and a Certificate in Leadership & Ethics. When she’s not at her desk, she’s volunteering or planning her next travel destination.
Arie Paup, Marketing Development Manager
Acting as a liaison between marketing and sales, Arie’s primary focus is top-of-funnel lead generation for our Client Success team. His role involves identifying and targeting engaged prospects, tracking each stage of our customers’ journey. Arie’s role involves a collaboration with sales and marketing, leveraging ongoing marketing campaigns, blog, and social media content, and existing client relationships to foster deeper connections with prospective clients and identify opportunities. Arie joins CivicScience with 5+ years of group benefits and commercial insurance sales (consulting, account mgmt, etc.) experience.
Noah Brode, Marketing Specialist
As Marketing Specialist, Noah Brode writes interesting and engaging questions for our survey widgets and contributes to the company blog. Noah comes to CivicScience following a five-year career in public radio as a reporter and host at 90.5 WESA. He likes classical music, board games, and all kinds of other nerdy things.
Danielle Commisso, Content Writer
Danielle is a freelance writer with a background in journalism, public relations, and serious game development. She has worked for a range of clients in science and tech R&D, including startups, Carnegie Mellon University, and an award-winning research group at Duquesne University. She holds a BA from Carnegie Mellon.
Laurnie Wilson, Content Writer
As a freelance Content Writer, Laurnie researches, pitches and reports on insights that are valuable to the CivicScience audience. Her professional experience spans a wide range of industries, from hospitality to health and everything in between. With a BA in History and Creative Writing from Carnegie Mellon University, she brings her passion for the facts and knack for storytelling to each assignment, ensuring that content is relevant and relatable.
Scientific & Academic Advisors
Last updated: May 24, 2018
Data and Information Collection and Use
By using our Business Site you are consenting to our processing of your information as set forth below and as may be amended by CivicScience from time to time. This policy should be reviewed from time to time so that you are updated on any changes.
Information Collection on our Business Site
Through our Business Site, we only collect information that you voluntarily provide to us. This information may be requested in exchange for detailed documents about our company, such as white papers, or through a contact or demo request form. This information is stored and updated in the various systems we use to conduct business, and is not shared or exchanged with outside parties for their business use. CivicScience does not disclose domain name or aggregate information to third parties other than vendors who assist us with our web site and business operations, and who are under strict confidentiality requirements. This information is used to share updates with you, most commonly in the form of our monthly informational newsletter, and less frequently, announcements about major new product releases and other event-related updates. Users may contact us at any time to opt-out of future communications from us or unsubscribe automatically via the email received.
We Are Committed to Protecting the Confidentiality of User Information.
Our policies limit access to personal user information to our employees and agents and the employees and/or agents of our affiliates and business partners who need the information to fulfill their business responsibilities. CivicScience may disclose personal information collected to our affiliates and to vendors who assist us with the web site. In some cases, this may require your information to be sent to other countries.
From time to time, we may disclose an individual’s submitted information to fulfill legal or regulatory obligations or if we determine such disclosure is legally advisable or necessary to protect our rights and the rights of others, or to prevent harm. In addition, we may aggregate data about users of our site and use it for statistical purposes. This information helps us to better understand our site’s users and how to improve our site and our offerings.
By supplying your information to CivicScience, including information supplied through this web site, you consent to your information being transferred to CivicScience, its affiliates, vendors or agents. Vendors and other outside contractors we engage are subject to our contractual requirements for safeguarding personal information.
By using the Business Site, you agree that your use of the Site is limited to the terms stated in your agreement with CivicScience.
We Use Appropriate Security Safeguards.
CivicScience employs appropriate measures, including advanced technology, to protect personal information collected against unauthorized access, disclosure, alteration or destruction. CivicScience reviews and enhances its security systems from time to time, as necessary.
This Web Site May Be Linked to Other Web Sites.
CivicScience does not guarantee, approve, or endorse any information, material, services, or products contained on these links. CivicScience is not responsible for any content on sites linked from or to the Site. CivicScience is providing the linked sites as a convenience, and your connection to any linked site is at your own risk.
To comply with the Children’s Online Privacy Protection Act, our Business Site, our Survey Site, and Surveying Applications are available only to users and survey respondents who are at least thirteen years of age. Individuals under the age of thirteen are expressly forbidden from participating in our surveys or using our web sites for any reason.
General Data Protection Regulation (GDPR)
Civic Science’s policy is to protect and safeguard any personal information obtained by Civic Science in accordance with applicable United States state and federal laws governing the protection of personal information and data. Those who choose to access our services from locations outside the United States do so on their own initiative and are responsible for compliance with local laws if and to the extent local laws are applicable.
On May 25, 2018, the European Union’s General Data Protection Regulation (GDPR) will take effect. Although Civic Science does not target or knowingly collect data from users in the EU, Civic Science has undertaken efforts to ensure our services are GDPR compliant, including limiting our service’s availability to users located in the EU. If you are an EU resident and believe we may have collected personal information from you, subject, as the case may be, to additional elements that may be required to establish your identity, you may send us an e-mail at email@example.com to request, at no charge, to delete any information we may have collected from you.