We’re on a mission to power the world’s opinions and bring them to the decision makers who care.
In 2007, CivicScience emerged from the vision of founder and CEO John Dick that market research and opinion-gathering needed a new solution. Consumer and public-oriented businesses that had long relied on traditional polling and survey techniques found those methods were growing tired and less effective in reaching a representative audience. The emergence of social media sharing brought convenience and immediacy of the public’s voice to the table, but also inherent biases and untrustworthy information.
Our ambitious goal was to develop a revolutionary new way to connect the real-time opinions of consumers to the decision makers who need that information every day – but to do so with depth, breadth, and reliability.
With that vision, a small financial grant, and incubator space in Pittsburgh, Pennsylvania, we built our first survey website in early 2008 and, through extensive experimentation, database engineering, and software development, created what is now the fastest, most sophisticated, and most democratic survey solution ever invented. Today, we provide software and services to the world’s leading brands media companies, and investors, while giving a trusted and powerful voice to all people.
Will Oberman, Chief Technology Officer
Will is a veteran engineer and software architect with experience in several start-up ventures including Vivisimo and BodyMedia in Pittsburgh. A graduate of the Carnegie Mellon School of Computer Science, Will has managed complex technology teams and product roll-outs. His work on high-volume customer data collection and analysis, combined with his expertise in consumer-facing web applications, uniquely position him to lead the technological architecture and build-out of CivicScience.
Mike O’Toole, Chief Platform Officer
Mike O’Toole leads platform efforts across the spectrum of client and publisher partner offerings. His job is to ensure that both clients and publisher partners get the most out of CivicScience’s data, platform, capabilities, and expertise. He has a proven track record of success in analytics, product management, and team leadership at Del Monte, Nielsen, and Smith Brothers Agency. Mike has a BS in Business Logistics from Penn State, as well as an MBA, with a focus on marketing and finance, from the University of Pittsburgh.
Shawn Wall, Director of Software Development
Shawn is a software architect & engineer with a wealth of experience in all facets of software development for companies large & small. His past successes include Pittsburgh start-ups BodyMedia and Vivisimo, along with the founding of mobile services agency TwoTap Labs which produced over 30 iOS and Android applications for clients such as Adidas, HP, and USGBC. Shawn graduated from Allegheny College with a degree in Computer Science.
Emerson Goncus, Custom Research Lead
Emerson works with clients to ensure they get the most out of CivicScience’s platform. After graduating from college in 2008, Emerson was an officer in the Air Force where he held an eclectic mix of engineering, managing and teaching jobs. In 2013, he was hired as a research and development engineer in the mining industry for two years before joining CivicScience in March of 2015. He holds a degree in Mechanical Engineering from Penn State University.
Gene Frederick, System Development Engineer
Gene brings to CivicScience a wide range of skills and experience in systems development and operations. He works on the team responsible for maintaining the back-end systems at CivicScience which provide quality service to customers as well as internal staff. Gene holds a B.S. in Information Sciences and Technology from Penn State University.
Jon Brown, System Development Engineer
Kelly Kilgour, Data Scientist
Kelly is the newest data scientist at CivicScience. Prior to CivicScience, Kelly worked as the Senior Data Analytics Integration Developer at UPMC. Kelly earned her Masters of Science in Information Technology, Business Intelligence and Data from Carnegie Mellon University.
Jenna Gustafson, Data Scientist
Jenna brings an academic background of computational research to her Data Scientist role at CivicScience. She received her Ph.D. in Chemical Engineering from the University of Pittsburgh in the spring of 2019, where her dissertation work focused on the prediction of optimal porous materials for gas sensing applications.
Emily Stoner, Senior Research Analyst
Emily joins the team as a Research Analyst to support the Delivery and Client Success teams. She has over 2 years of market research experience across a variety of industries, including healthcare, CPG and higher education. Emily earned her Bachelor’s Degree in Marketing and Business Information Systems from the University of Pittsburgh.
Emily Laumer, Syndicated Research Lead
Emily works directly with clients to design and implement research and data driven solutions to complex business problems. With more than 5 years of experience working in market research, Emily's background spans a multitude of industries, including finance, media, tech, healthcare, retail, CPG and more. She earned her Bachelor’s Degree in Integrated Marketing Communication with a minor in Sociology from Duquesne University.
Luke Revitsky, Research Analyst
Jennifer Kohane, Research Analyst
As a Research Analyst, Jennifer works with Account Managers, clients, and publisher partners to manage all phases of project execution. She brings experience in data analysis and market research across a diverse range of industries, including education, retail, and entertainment. Jennifer holds a Master’s Degree in Data Analytics and Applied Social Research from Queens College, City University of New York.
Duncan Riding, Research Analyst
Rich Koch, Principal Software Developer
Rich is a software architect & software engineer that has built and deployed many applications and systems for different size companies over the years. He has been part of several startups (including one of his own) which included building software products & website portals. He has also worked for large companies building enterprise products and solutions. Most recently Rich has been a software consultant where he has worked for a variety of companies and domains, usually involved in the entire software development lifecycle, many time leading teams, building applications, websites, integrations, and other solutions. Rich has a Computer Science degree from the University of Pittsburgh.
Steve Webb, Business Intelligence
Steve is responsible for building tools that quantify the CivicScience network and optimize experiences for clients and partners. He holds a degree in Economics from Virginia Tech where he was an on air personality at WUVT, VT’s student run radio station. If there was a competition for knowing obscure facts about what lives in CivicScience databases, Steve would win it hands down.
Carl Paradis, Senior Front End Engineer
John Dick, CEO and Founder
John is a serial entrepreneur with extensive experience in new business formation, business development, marketing and communications. He is a frequent speaker at the Carnegie Mellon University Don Jones Center of Entrepreneurship, an accomplished writer with regular contributions to AdAge, the HuffingtonPost and Forbes and has appeared on Good Morning America, the AXS TV Grammy Prediction Special and as a speaker at numerous market research and business conferences.
Pedro Barelli, Chief Operating Officer
Pedro brings more than 20 years of executive and consulting experience to his role as CivicScience’s COO, where he leads company operations, financials, product roadmap planning, and human resources administration. Prior to CivicScience, he spent 16 years at Pittsburgh-based IT consulting and software development company Summa Technologies, where as one of its founding members, his role grew from a principal and technology consultant for client projects, to director of its Latin America operations, and then to Chief Delivery Officer and COO. He began his career in his home country of Brazil, as a software engineer and project consultant for several companies before joining Summa. He holds a B.C. in Electronic Engineering with a minor in Computer Science from Politechnic School at the Universidad de São Paulo, and an MBA from the Tepper School of Business at Carnegie Mellon University.
Zack Nippert, Chief Commercial Officer
As the Chief Commercial Officer at CivicScience, Mr. Nippert will plan and direct all aspects of CivicScience's sales strategies and initiatives.Mr. Nippert comes to CivicScience from the consumer insights firm LRWMotiveQuest, based in Chicago, where he successfully led the company’s sales and marketing efforts as President and General Manager over the past five years. Over the entire course of his 10-year career with LRWMotiveQuest, Mr. Nippert worked with Fortune 500 companies across multiple verticals -- including technology, financial services, healthcare, CPG and more -- to provide the data needed to fuel clients’ growth and success.
Amie Bolewitz, Chief Brand Officer
Amie serves as the Chief Brand Officer where she is responsible for a wide range of initiatives, including marketing and PR strategy, developing multi-channel campaigns, lead generation, and market analysis. Amie has spent over 16 years in domestic and international marketing program development and execution. She is experienced in multi-channel campaign execution, public relations, sales process development, lead generation, and management of multi-divisional marketing teams and budgets. Prior to joining CivicScience, Amie served as the Director of Marketing for Black Box Networking Service and Director of Marketing for ABM Industries, Inc.
Cyrus Krohn - Senior Vice President of Business Development
Cyrus Krohn has been a cutting-edge communicator, digital innovator and new media executive for over 20 years. Krohn is currently Co-Founder and Chief Operating Officer at Element Data, focused on decision intelligence software leveraging machine learning and artificial intelligence. Most recently, he managed the acquisition of the Cheezburger Network, one of the world's largest millennial digital media companies focused on humor and entertainment, to Literally Media. Prior to Cheezburger, Krohn co-founded Crowdverb and sold the start-up to WPP, the world’s largest communication services group. Krohn has worked as a senior director and executive producer at technology companies including Microsoft and Yahoo. In his SVP of Business Development role, Cyrus uses his extensive media experience to scale the company's publisher products and partnerships.
Stephanie Bane, Director of Account Management
Annette Brady, Vice President of Publisher Development
Annette joins the team as vice president of publisher development and is responsible for increasing CivicScience’s publisher partnership network for our survey widget. She brings rich experience in both media sales and media publisher partnerships. Most recently, she was a television and digital Account Executive at Cox Media Group / WPXI, WPXI.com, and Local Solutions, and served as a Senior Account Executive for Hearst radio and TV. On the media publisher partnership side, she was responsible for building and managing a national media network, leveraging a content site to generate revenue for the media partners. Contact Annette at Annette@civiciscience.com.
Casey Taylor, Vice President of Client Success
Casey works with clients to proactively identify research objectives and areas of exploration so that CivicScience can help illuminate a strategic path with data-driven insights and inferences. He has spent the bulk of his career working with some of the biggest global brands in consumer electronics, social media, healthcare (among others) to help them uncover the story within data, and how they strategically position themselves relative to evolving and emerging markets. He received his Bachelor’s degree from Carnegie Mellon University in 2009.
Mary Acklin, Marketing Manager
Mary is responsible for writing engaging questions for surveys, working with partners on survey engagement strategies, and finding opportunities to bolster response rates. With a background in Journalism, she has a huge passion for starting an engaging conversation and joins CivicScience with over ten years of experience working in product marketing, social media and community management for various startups. Yoga and fiber art occupy her spare time — oh, and making really stellar coffee.
Kaitlin Augustine, Senior Marketing Manager
Kaitlin is a Senior Marketing Manager at CivicScience. She brings over 3 years of experience from working in digital marketing and advertising. She earned a Bachelor’s Degree from the University of Pittsburgh with a major in Marketing, minors in French and Economics, and a Certificate in Leadership & Ethics. When she’s not at her desk, she’s volunteering or planning her next travel destination.
Arie Paup, Sales Development Manager
Acting as a liaison between marketing and sales, Arie’s primary focus is top-of-funnel lead generation for our Client Success team. His role involves identifying and targeting engaged prospects, tracking each stage of our customers’ journey. Arie’s role involves a collaboration with sales and marketing, leveraging ongoing marketing campaigns, blog, and social media content, and existing client relationships to foster deeper connections with prospective clients and identify opportunities. Arie joins CivicScience with 5+ years of group benefits and commercial insurance sales (consulting, account mgmt, etc.) experience.
Lauren Bickel, Account Manager
Lauren works directly with clients to help them define and enhance their research goals, as well as produce data-based, consumer-driven insights. She joins CivicScience with 5 years of experience in data analysis and client service across a variety of industries including CPG, retail, hospitality services and technology/media. She graduated with her Bachelor of Science in Business Administration from the University of Pittsburgh in 2013 with a focus in Marketing and Economics.
Christina Hyatt, Account Manager
Christina joins the CivicScience team bringing over 20 years of experience in client service and account management. She supports our clients’ efforts and initiatives, helping them to find the right solution to grow and promote their business. Throughout her career, she has worked with a variety of CPG companies and major brands, with her time being split between The Nielsen Company, InRhythm, Inc. and Management Science Associates, Inc. In her spare time, she loves to cook and spending time with family and friends.
Emily Goodwin, Content Manager
Emily leads the ideation and production process for all CivicScience's online content, and she partners with the social and sales teams to build brand awareness and strengthen brand reputation. Emily brings to CivicScience expertise in strategic communications, including marketing, branding, and public relations. She has a strong background in B2B messaging development across technology, healthcare, and other industries.
Noah Brode, Marketing Specialist
As Marketing Specialist, Noah Brode writes interesting and engaging questions for our survey widgets and contributes to the company blog. Noah comes to CivicScience following a five-year career in public radio as a reporter and host at 90.5 WESA. He likes classical music, board games, and all kinds of other nerdy things.
Louise Schultz, Account Manager
Louise Schultz joins the team with nearly 10 years of account management experience. Her responsibilities include developing strong relationships with customers, connecting with key business executives and assisting clients to help and grow their business. Louise graduated from Slippery Rock University with a Bachelor of Science degree in Exercise Science she then continued her education at Ball State University earning her Master of Arts degree in Wellness Management.
Sadie Martinez, Account Manager
As an Account Manager, Sadie interacts with clients and cultivates relationships with them in order to assist in furthering the success of their business. She joins CivicScience following a career in the sports industry, working in sales, account management, and software development. Sadie has a Bachelor of Arts degree in Journalism and a Bachelor of Science degree in Sport Management from Miami University, as well as a Master of Science degree from the University of Michigan in Sport Business.
Ashley Brandolph, Marketing Engagement Specialist
Ashley Brandolph is obsessed with true information, digital solutions, and all things mavenesque. She has a background in business intelligence, technology, and leadership development. Prior to joining the team at CivicScience, Ashley spent more than a decade embedded with agile innovation startups, university libraries, and social impact ecosystems. She’s certified in multiple project management methodologies and studied history and information sciences at the University of Pittsburgh and Katz Graduate School of Business. When not driving engagement or writing data-forward studies, Ashley loves traveling the world with her husband, trying every possible new thing, and volunteering with local organizations.
Zack Butovich, Engagement Specialist
Zack is responsible for writing engaging survey questions and related content. Prior to coming to CivicScience, Zack worked for several years as a fundraiser in the nonprofit sector, and then as an editor, teacher, and freelance writer, while also publishing his own creative work. He received his undergraduate degree from Pitt, and master's degrees from Pitt and Minnesota State. In his spare time, Zack obsesses over baking the perfect sourdough, running, and rock climbing.
Tara Coleman, Office Manager
Danielle Commisso, Content Writer
Danielle is a freelance writer with a background in journalism, public relations, and serious game development. She has worked for a range of clients in science and tech R&D, including startups, Carnegie Mellon University, and an award-winning research group at Duquesne University. She holds a BA from Carnegie Mellon.
Laurnie Wilson, Content Writer
As a freelance Content Writer, Laurnie researches, pitches and reports on insights that are valuable to the CivicScience audience. Her professional experience spans a wide range of industries, from hospitality to health and everything in between. With a BA in History and Creative Writing from Carnegie Mellon University, she brings her passion for the facts and knack for storytelling to each assignment, ensuring that content is relevant and relatable.
Shawn Cooke, Content Writer
Jeff Edelstein, Content Writer
of Civic Science products and services including (a) the Site, (b) the Widgets, (c) the Apps,
please also review the Terms of Service. The Terms of Service include provisions that limit Our liability to users
and other important terms.
Civic Science adheres to the following policies with regard to Your privacy.
A. “NPI” is information that is not personally identifiable and that is
obtained through Your use of the Service.
B. “PII” is non-public information that is personally identifiable and obtained or derived in connection
with providing the Service to You. It may include information such as Your name, email, phone number and address
that You may voluntarily elect to provide to Civic Science. PII does not include information that has been made
anonymous or aggregated so that it can no longer be used to contact or identify You.
of Service as well as Our collection, use, processing, and disclosure of Your information as set forth in this
consent to Our collection, use, processing and disclosure of Your information, then do not use the Service or any
3. INFORMATION COLLECTED
When You use the Service, Civic Science collects NPI such as Your device’s
browser type. Likewise, in order to offer You meaningful products and services and for other reasons, Civic Science
may collect information about You from the following sources:
- Information available to Us through weblogs about Your traffic on other websites; or
- Information You give Civic Science on applications or other forms while using the Service, including, without
limitation, Your responses to questions through any Widget or App; or
- Information You send Civic Science via any medium, including, but not limited to the Service, email, telephone,
and social media interaction (including through cookies and related technology and device information); or
- If You use a mobile device platform to access the Service or communicate with Civic Science, information
transmitted from Your mobile device; or
- Information provided by third parties.
The Service may send a “cookie” to Your device. A cookie is a small piece of data that is sent to Your browser from
a web server and stored on Your device. A cookie cannot read data off Your device or read cookie files created by
other sites on its own. Cookies do not damage Your system. Every device accessing the Service is assigned a
different cookie. Cookies allow Civic Science to recognize You as a user when You access the Service using the same
questions, thus providing a more valuable experience for You. Civic Science also may use this information to better
personalize the content that You see while using the Service. Most browser software can be set to reject certain
types of cookies. However, if You reject Civic Science cookies, certain functionality on the Service may not work
correctly or at all. Civic Science may also use web beacons, pixels, anonymous ad network tags, embedded scripts,
IDFA, cookies (including flash cookies and browser cookies) and similar technologies to collect NPI about Your use
of the Service and the websites of selected sponsors and advertisers, to collect anonymized, aggregated auditing,
research and reporting for advertising purposes, and to collect data related to Your use of special promotions or
newsletters. The information collected by web beacons also allows Civic Science to statistically monitor how many
people open Civic Science emails and for what purposes these actions are being taken. Because Your web browser
requests advertisements and web beacons directly from ad network servers, these networks can view, edit or set their
own cookies, just as if You had requested a web page from their site.
Do Not Track: Some web browsers (including Safari, Internet Explorer, Firefox and Chrome) incorporate a “Do Not
Track” (“DNT”) or similar feature that signals to websites that a user does not want to have his or her online
activity and behavior tracked. If a website that responds to a particular DNT signal receives the DNT signal, the
browser can block that website from collecting certain information about the browser’s user. Not all browsers offer
a DNT option and DNT signals are not yet uniform. For this reason, many website operators, including Civic Science,
do not respond to DNT signals.
Collection of Location Information
When You use the Service, We may collect location data from the browser or other software that You use to access
the Service. We may also collect precise or approximate location data from Your device’s internet protocol
(“IP“) address or WiFi or location information You include in Your responses to questions through any Widget
or App (e.g., a zip code). Civic Science may also receive precise or approximate location data passed to it from
third-party services or GPS-enabled devices that You have enabled.
Log Files, IP Addresses and Information About Your Device
When You use the Service, Civic Science may receive the URL of the site from which You came and the site to which
You are going when You leave the Service. Civic Science may also receive the IP address of Your computer (or the
proxy server You use to access the internet), Your MAC address, Your computer operating system and type of web
browser You are using, time zone setting, browser plug-in types, Your mobile device, including Your mobile operating
system, as well as the name of Your ISP or Your mobile carrier.
information You may send to Civic Science by email or instant messaging programs, as email and instant messages are
not recognized as secure communication forms or (b) information You provide to or that is collected by any
third-party. Civic Science requests that You do not send any information, which You consider private, to Civic
Science by email or instant message.
5. USE OF PII
Civic Science is a for-profit corporation that earns money by administering polls and
opinion questions, some of which may be sponsored by outside parties, collecting the answers from those polls and
questions (“Data“), selling the anonymized Data collected to third parties, and by providing Data and
analysis services and other forms of anonymized information to third parties, including without limitation
researchers, commercial entities and other organizations. Civic Science combines Data submitted by or gleaned from
You, derivatives thereof, and cookies with the Data of other users and develops proprietary databases containing the
Data. Civic Science may sell portions of such databases or analysis thereof to third parties; however, all such Data
is (i) de-identified and (ii) only sold subject to a covenant that the purchaser will not attempt to re-identify
We may aggregate data about users of the Service and use it for statistical purposes. This information helps Us to
better understand users of the Service and how to improve the Site and Our offerings. This information also helps Us
analyze click-through rates, demographic data, and other internal measures.
From time to time, We may disclose the information collected from You, including PII, in accordance with Section 8
(“When Civic Science May Disclose Your Information”), below.
In addition, Civic Science uses and/or intends to use PII and NPI to:
- Operate and improve the Service;
- Track use of the Service;
- Provide You with the Service and other products and services that You may request or that You have expressed
- Evaluate Your interest and needs in order to improve the Service and make available other offers, products or
- Provide Civic Science clients with Your Data and voting history, and insight about
Your Data and voting history however such Data will be de-identified such that no Civic Science client will be
able to contact You regarding any response;
- Provide You with personalized offers based on Your Data and voting history;
- Evaluate the types of offers, products or services Civic Science makes available to You and potential
- Provide customer support;
- Communicate and provide additional information that may be of interest to You through email or other means, such
as special offers, announcements, and marketing materials;
- Create collections of aggregated and anonymized information or insights to sell to Our business partners;
- Send You reminders, technical notices, updates, security alerts and support and administrative messages, service
bulletins, or marketing; and
- Manage Civic Science’s everyday business needs such as Service administration, forum management, fulfillment,
analytics, fraud prevention, enforcement of Civic Science’s corporate reporting obligations, Terms of Service or
to comply with the law.
Civic Science sometimes matches its anonymous identifiers with third parties’ anonymous identifiers through a
process called “cookie matching”. The “cookie matching” process synchronizes two IDs belonging to different
companies in a way that makes it easier to serve advertising online, without the need to share other pieces of
information about the ID. Civic Science does not control these third parties, and they are not subject to this
You and they do not have access to Your PII from Civic Science. One such third-party is Live Ramp, Inc. (“Live
Civic Science makes inferences from the data Civic Science collects, or matches with others, in order to show You
questions and content that Civic Science thinks may interest You, advertisements for products or services that Civic
Science thinks may interest You, create market insights for Civic Science clients, or create targeted-content for
Civic Science clients. Civic Science may also predict whether different anonymous identifiers associated with
different browsers and different devices, like a laptop, a phone or a tablet, may belong to one person, and then
link the activity Civic Science sees across those devices into a common profile.
NPI, and We reserve the right to use and disclose such information to third parties at Our discretion.
6. LIMITATIONS ON ACCESS TO PII
Our policies limit access to un-aggregated user PII that is collected
from the Service, including Our Widgets and Apps, to Our employees and agents and the employees and/or agents of Our
affiliates and business partners who need the information to fulfill their business responsibilities, and who are
under obligations of confidentiality. By supplying Your PII to Civic Science, including information supplied through
the Service, You consent to Your information being transferred to Civic Science, its affiliates, vendors or agents.
Vendors and other outside contractors We engage are subject to Our contractual requirements for safeguarding
privacy policies and procedures of Civic Science. We acknowledge that protecting privacy is a key part of Our
trusted relationship with Our customers and visitors.
In addition, Civic Science employs commercially reasonable security measures, including advanced technology, to
protect PII collected against unauthorized access, disclosure, alteration or destruction. Civic Science reviews and
enhances its security systems in a commercially reasonable manner and as it deems necessary. Even with such
technology, no web site or database is 100% secure. Civic Science cannot and does not guarantee that such security
measures will prevent loss, misuse and/or alteration of information under its control.
7. OTHER WEBSITES
You may access the Service on a third-party website and/or the Service may contain
Civic Science is not responsible for the actions, practices, or content, including but not limited to the privacy
practices, of such third-party websites from which You may access the Service. Civic Science does not guarantee,
approve, or endorse any information, material, services, or products contained on these third-party websites. Civic
Science is not responsible for any content on sites linked from or to the Service or for obtaining the necessary
consent for such third-party sites to collect, transmit, or otherwise use Your information that You provide
agree prior to using their websites and that Civic Science has no control over these legal documents. As always, You
understand that it is Your responsibility to verify Your legal use of a website as well as use of information from
the website with the corresponding website owner. If You visit the sites of third parties, please be sure to review
the privacy policies applicable to those sites.
8. WHEN CIVIC SCIENCE MAY DISCLOSE YOUR INFORMATION
specifically agreed to by You, Civic Science will not disclose any PII as gathered from You through the
A. Civic Science may share Your opinion Data and voting history, including any PII You submit with Your opinion
Data, to the Civic Science customers that host the corresponding Civic Science poll or Widget. For clarity, in
addition, Civic Science may share collections of aggregated and anonymized information or insights to sell to Our
non-affiliated business partners and customers.
B. Civic Science may share PII in limited fashion to Civic Science’s contractors and service providers that perform
services on Civic Science’s behalf, including, but not limited to, operation of the Service technology, data
analytics, marketing services, and other related services. Unless You have opted-out (see Section 8.E. below) of
such sharing, these contractors also may have access to Your email address or mobile phone number to send
newsletters or special promotions to You on Civic Science’s behalf or to send emails to You for purposes such as
conducting market research on Civic Science’s behalf. Access to Your PII by such contractors and service providers
is limited to the information reasonably necessary for the contractor to perform its limited function for Civic
Science. Civic Science also contractually requires that such contractors and service providers: 1) protect the
than providing Civic Science with products and services as required by law.
C. Civic Science may share PII Civic Science collects, as permitted by law, or when required or advised to do so in
response to a valid legal requirement to release this information such as a state or federal law, regulation, search
warrant, subpoena, or court order; or in special cases, such as in response to a physical threat to You or others,
to protect property, or if We determine such disclosure is legally advisable or necessary to defend or assert legal
rights or prevent harm, to defend ourselves in litigation. In the event that Civic Science is legally compelled to
disclose Your PII to a third-party, Civic Science will attempt to notify You unless doing so would violate the law
or court order.
D. Civic Science may share PII in accordance with Section 11 (“Transfer of Ownership”), below.
E. If You prefer that Civic Science does not share certain PII with its partners, customers, contractors and
service providers, as described above, or would like to submit a request for Civic Science to delete Your PII, You
can contact Us (firstname.lastname@example.org). Please note that an opt-out with respect to information sharing will not
apply to information sharing arrangements described in Sections 8. C or D and cannot be retroactively applied. Civic
Science may need to request additional information from You that may be required to establish Your identity or
locate Your PII. Upon receiving a request from You to delete Your PII or to stop further disclosure to Civic
Science’s partners, customers, contractors and service providers in accordance with this Section, and Civic Science
verifying Your identity, Civic Science will use good faith efforts to delete Your PII or prevent further disclosure
to Civic Science’s partners, customers, contractors and service providers (each as subject to applicable law);
provided, however, that due to Civic Science’s attempts to anonymize and aggregate information collected and Your
use of the Service across different devices and browsers, it may not be possible to (i) identify all information
that You submitted or was derived from Your use of the Service or (ii) delete all information You submitted. As an
example, if You submitted information by completing a poll on a Widget using Your phone and request to delete all
information You submitted, Civic Science may not be able to identify, and therefore delete, information You
submitted by using the Service through a home computer as information originating from You.
F. Civic Science may share your NPI with its partners, customers, contractors, and service providers. Civic Science
takes commercially reasonable steps to ensure that these partners, customers, contractors, and service providers are
not reidentifying your NPI or matching it with any database that contains PII.
9. SECURITY POLICY & USER ID/PASSWORD
The Service utilizes various information security measures
such as internet firewalls, an intrusion detection system, encrypted data transmission, and operating procedures to
protect Your PII, accounts, passwords, etc. Your PII is kept completely separate and confidential, unless You have
given someone else access to Your PII. If Civic Science provides the capability for You to create a user ID and
password, You should protect Your user ID and password and NOT share it with anyone. If You believe Your user ID and
password have been compromised and You have trouble changing Your user ID/password on the Service, please contact
Civic Science’s technical support department (email@example.com).
10. CAN-SPAM COMPLIANCE NOTICE
Civic Science and its affiliates fully comply with the federal
CAN-SPAM Act. You can always opt out of receipt of further email correspondence from Civic Science.
11. TRANSFER OF OWNERSHIP
If the entire or substantial ownership of the Service were to change, or in
the event of another sale or transfer of some or all of Civic Science’s assets, Your user information, including
PII, may be transferred to the new owner so the Service can continue operations. In any such transfer of
information, Your user information, including PII, would remain subject to the promises of Civic Science’s then
12. NOTICE TO RESIDENTS OF COUNTRIES OUTSIDE OF THE UNITED STATES OF AMERICA
Civic Science is
headquartered in the United States of America, and the Service is marketed to, or intended or designed for use in
the United States of America. The Services is expressly not marketed to, or intended or designed for use in the
European Union. PII may be accessed by Civic Science or transferred to Civic Science in the United States of America
or to Civic Science’s affiliates, business partners, merchants, or service providers elsewhere in the world. By
providing Civic Science with PII, You consent to this transfer. Civic Science will protect the privacy and security
13. CALIFORNIA PRIVACY RIGHTS
Pursuant to the California Consumer Privacy Act (“CCPA“), You
may have certain rights granted to You, if Your PII is “personal information” as defined and protected by the CCPA.
A. Categories of Personal Information We Collect
</table style=”border-spacing: 0;”>B. Disclosure of Personal Information to Third PartiesWe may disclose Your personal information to a third-party for a business purpose subject to confidentiality and
non-use restrictions.In the preceding twelve months, we have disclosed de-identified personal information to third parties that may have
access to all or a portion of the database of poll responses.C. Your Rights Under the CCPA
- Right to Know. You have the
right to request that We disclose to You the personal information that We collect, use, disclose, and sell. To
submit a verifiable consumer request to know, You may call us at 1-844-4CVCSCI (toll-free) or email us at
firstname.lastname@example.org with “CCPA Right to Know” in the subject line and in the body of Your message. In certain
circumstances, We may not be able to provide specific pieces of personal information (e.g., if such disclosure
creates a substantial, articulable, and unreasonable risk to the security of such personal information or our
to Request Deletion. You have the right to request that We delete any of Your personal information that we
collected from You and maintained, subject to certain exceptions. In certain instances where we are not required
to comply with Your request for deletion, We will let You know. To submit a verifiable consumer request to
delete, You may call us at 1-844-4CVCSCI (toll-free) or email us at email@example.com with “CCPA Right to
Delete” in the subject line and in the body of Your message.
to Opt Out. All users have the right to “be forgotten” as outlined in Section 17 below.
- Shine the Light. Pursuant to
Section 1798.83 of the California Civil Code, residents of California can obtain certain information about the
types of PII that companies with whom they have an established business relationship have shared with third
parties for direct marketing purposes during the preceding calendar year. In particular, the law provides that
companies must inform consumers about the categories of PII that have been shared with third parties, the names
and addresses of those third parties, and examples of the types of services or products marketed by those third
parties. To request a copy of the information disclosure provided by Civic Science pursuant to Section 1798.83
of the California Civil Code, please contact Civic Science via email to firstname.lastname@example.org.
to Non-Discrimination. Should You exercise any of Your rights under the CCPA, You have the right not to
receive discriminatory treatment by Us.
We reserve the right to verify Your identify before We process any of the aforementioned requests relating to Your
personal information. Only You, or a person registered with the California Secretary of State that You authorize to
posting a prominent notice on the Service prior to the change becoming effective. Civic Science encourages You to
periodically review this page for the latest information on Civic Science’s privacy practices. Your continued use of
of age or older and/or have legal capacity to form a binding contract or, as set forth below, users who are between
fourteen (14) and seventeen (17) years of age with consent of a parent or guardian.Civic Science strongly believes in protecting the privacy of children. In line with this belief, We do not
knowingly collect or maintain PII from the Service from persons under thirteen (13) years of age, and no part of the
Service is directed to persons under 13 years of age. If You are under 13 years of age, then please do not use or
access the Service at any time in any manner. We will take appropriate steps to delete any PII of persons less than
13 years of age that has been collected on the Service without verified parental consent upon learning of the
existence of such PII. Individuals under the age of thirteen are expressly forbidden from participating in Our polls
for any reason.16. GENERAL DATA PROTECTION REGULATION (GDPR)Civic Science’s policy is to protect and safeguard any
PII obtained by Civic Science in accordance with applicable United States state and federal laws governing the
protection of PII and data. Those who choose to access the Service from locations outside the United States do so on
their own initiative, and are responsible for compliance with local laws if and to the extent local laws are
applicable.Although Civic Science does not target or knowingly collect data from users in the EU, Civic Science has undertaken
efforts to ensure the Service is compliant with the European Union’s General Data Protection Regulation (GDPR),
including limiting the Service’s availability to only users located outside the EU and United Kingdom. If You are an
EU or United Kingdom resident and believe We may have collected PII from You, You may request to “be forgotten” in
to establish Your identity, You may send Us an email at email@example.com to request, at no charge, to delete
any information We may have collected from You (subject to applicable law); provided, however, that due to Civic
Science’s attempts to anonymize and aggregate information collected and Your use of the Service across different
devices and browsers, it may not be possible to (a) identify all information that You submitted or was derived from
Your use of the Service or (b) delete all information You submitted. As an example, if You submitted information by
completing a poll on a Widget using Your phone and request to delete all information You submitted, Civic Science
may not be able to identify, and therefore delete, information You submitted by using the Service through a home
has been violated, please contact Us at firstname.lastname@example.org. Our response to such inquiries may be limited to
information under Our direct control.Date last updated: December 10, 2019
|If Registered through the App, we collect real name, alias, unique identifiers, email address, account
name or other similar identifiers.If answering poll questions through the Widget, we collect cookie data, unique identifiers, online
identifiers, Internet Protocol address.
|B. Personal information categories listed in the California Customer Records statute (Cal. Civ. Code §
|If Registered through the App, we collect Your name and address.
|C. Protected classification characteristics under California or federal law.
||We may ask questions regarding age, race, color, ancestry, national origin, citizenship, religion or
creed, marital status, sex (including gender, gender identity, gender expression, pregnancy or childbirth and
related medical conditions), sexual orientation, and veteran or military status.
|D. Commercial information.
||We may ask questions regarding personal property purchasing or consuming histories or tendencies.
|E. Biometric information.
|We may ask questions regarding genetic, physiological, behavioral, and biological characteristics, or
activity patterns, such as sleep, health, or exercise data.
|F. Internet or other similar network activity.
||We collect browsing history.
|G. Geolocation data.
||We may ask for Your zip code and we also derive local information from IP addresses.
|H. Sensory data.
||We do not collect Sensory Data.
|I. Professional or employment-related information.
||We do not collect Professional or employment-related information.
|J. Non-public education information (per the Family Educational Rights and Privacy Act (20 U.S.C. Section
1232g, 34 C.F.R. Part 99)).
|We do not collect non-public education information.
|K. Inferences drawn from other personal information.
||We create an anonymized profile reflecting a Your preferences, characteristics, trends, predispositions,
behavior, attitudes, intelligence, abilities, and aptitudes derived from Your poll answered.